Privacy Policy

At MomentuM Watches, we value your privacy. This policy explains how we collect, use, store, and protect your personal data when you visit our website or make a purchase.

Contact
If you have any questions after reviewing this policy, would like more information about our privacy practices, or would like to file a complaint, please contact us at info@momentumwatches.nl.

Collection of Personal Information
This Privacy Statement describes how we collect, use, and share your personal data. Personal information is defined as any data that can be directly or indirectly identified or traced back to an individual.
I. Device Information
• Purpose of collection: To load our website correctly and to perform analyses to optimize our services.
• Source of collection: Automatically via cookies, log files, web beacons, tags or pixels.
• Disclosure: This information may be shared with our processor Shopify.
• Examples of data collected: Browser version, IP address, time zone, cookie information, pages visited, search terms, and your interactions with the website.
II. Order information
• Purpose of collection: To process your order, collect payments, arrange for shipping, provide invoices, communicate with you, screen orders for fraud, and send you marketing information (if you choose).
• Source of collection: Provided directly by you at time of purchase.
• Disclosure: This information may be shared with Shopify.
• Examples of data collected: Name, billing address, shipping address, payment information (including credit card information), email address, and phone number.
III. Customer Support Information
• Purpose of collection: To provide customer service and support.
• Source of collection: Provided directly by you.

Minors
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and suspect your child has provided us with information, please contact us at info@momentumwatches.nl so we can delete this information.

Sharing Personal Information
We share your personal information with third parties who help us provide our services and fulfill our contractual obligations.
• Shopify: To manage our online store. Read Shopify's privacy policy here.
• Legal obligations: We may share information if it is necessary to comply with laws and regulations, legal requests, or to protect our rights.

Use of Advertisements
We also use your personal information for targeted advertising and marketing communications.
Examples:
Google Analytics: Helps us understand how visitors use our website. Read more about Google's privacy policy here. You can opt out via the Google Analytics opt-out.
• Advertising partners: We share information about your use of the site, purchases, and interactions with ads. This may be done through cookies or similar technologies.
• Shopify Audiences: Allows us to show ads to customers from other Shopify stores who might be interested in our products.
You can opt out of targeted advertising by:
• Facebook
• Google
• Bing
• For other services: NAI opt-out

Use of Personal Information
We use your information to:
• To offer our products and services.
• Process payments.
• To fulfill orders and shipments.
• To inform you about new products, offers and updates.

Legal Basis (GDPR)
For residents of the European Economic Area (EEA), we process personal data on the basis of:
• Your consent.
• Execution of an agreement.
• Compliance with legal obligations.
• Protection of vital interests.
• Our legitimate interests, provided they do not override your fundamental rights.

Data Retention
We retain your data for as long as necessary for administrative and legal purposes, unless you request its deletion.
Our website also uses cookies to track shopping cart activity and enable SMS marketing (for example, for order updates or abandoned cart reminders).

Sale of Personal Information (CCPA)
In accordance with the California Consumer Privacy Act (CCPA), we sell certain data as defined in that law.

Your Rights
For residents of the EEA (GDPR)
You have the right to:
• Access your data.
• Request correction or deletion of your data.
• Transfer your data to another service provider.
Our data is initially processed in Ireland and may be transferred to Canada and the United States. Learn more: Shopify GDPR Whitepaper.
For California Residents (CCPA)
You have the right to know what data we collect, correct it, have it deleted, or transferred. You can also designate an authorized representative to submit a request on your behalf.

Cookies
Cookies help us remember your preferences and improve your user experience. We use functional, performance, advertising, and social media cookies. For more information, please see our cookie policy.

Do Not Track
Because there is no uniform standard for Do Not Track signals, we do not currently align our data collection accordingly.

Changes
We may update this Privacy Policy from time to time due to changes in our business operations or legal obligations.

Complaints
Would you like to file a complaint? Please contact us at info@momentumwatches.nl. If you are not satisfied with our response, you can contact the relevant data protection authority in your region.